Supporting You from Afar
Whilst we do provide on-site support for our customers, this is sometimes difficult due to time, distance or restricted access.
In these situations we can offer the following options:
On this website
There are a selection of articles, briefing notes and other material covering general issues.
Telephone Support
Please call us on the number above during our core office hours of 10:30 a.m. to 5:00 p.m.. We will help where we can within the confines of a short telephone call and where appropriate will offer ongoing follow-up and additional help.
Send an email to us (address as above) and we will respond as soon as we can.
Remote Desktop Support
Provided your internet connection is up and running, our remote desktop support service enables us to help customers with many of their problems without having to book an on-site call. Please click the link above for more information.
Please note that initial telephone and email consultations are free of charge. Extended telephone calls, site visits and ongoing support activity will be charged at our standard rates.
email : support@custom-internet.co.uk